Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.

To start a return, you can contact us at sandeewear@gmail.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sandeewear@gmail.com.

If the product is being returned because the customer doesn't like it or changed their mind we reserve the right to charge a $5 restocking FEE per item plus in the case of free shipping the cost of original shipping and additionally the cost of any import duties incurred.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. In this case please provide a photo of the damaged or wrong item so that we can evaluate before you return the product.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sandeewear@gmail.com.

Shipping
Buyer pays the cost of shipping on all returns.